SHIPPING POLICY:

Most orders received before 2:00PM PST will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM PST will ship the next business day. Orders are not processed or shipped on Saturday, Sunday or major holiday except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Prowireusa or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Prowireusa recommends UPS or FedEx shipping options inside of the United States.
Prowireusa offers insurance coverage on all packages shipped via UPS or FedEx. In the event of loss or damage Prowireusa will replace or refund you purchase.
Prowireusa offers several different domestic shipping options including UPS, FedEx
Prowireusa Also offers USPS priority mail as a low-cost shipping option designed for orders 50.00 USD and under.

USPS DOMESTIC SHIPPING DISCLAIMER:


Prowireusa ships all USPS packages with a signature required. Please contact us if you would like to have your order shipped without a signature required
Prowireusa does not offer any additional insurance or reimbursement for packages that are either lost in transit or damaged (This policy does not apply to UPS or FedEx shipping services).  USPS does offer limited insurance (up to 50.00 USD) included in the priority mail shipping cost. Prowireusa will not handle the claims process, this will be the responsibility of the receiver of the package. For more information on USPS insurance coverage and filing claims please visit these links:
https://www.usps.com/help/claims.htm
https://pe.usps.com/text/dmm300/503.htm#1063624

All USPS shipping claims to be the sole responsibility of the customer/receiver.


 

INTERNATIONAL SHIPPING:

When choosing your international shipping options please consider that USPS Priority &Express Mail offer little to no tracking outside of the United States.
USPS shipping services do not carry any insurance once the package leaves the United States.
If for any reason your parcel is held up in customs, lost or damaged in transit we will not be able to refund or replace your purchase.

We HIGHLY recommend using UPS or FedEx for your international shipping. When using either UPS or FedEx you are covered 100 % and the package is fully trackable from Prowireusa to your destination.
Prowireusa’s default international shipping option is UPS Expedited. If you still choose to ship via USPS please understand you are shipping this at your own risk and Prowireusa is not responsible for damage, loss or customs delay’s once the package leaves the United States.
Prowireusa shipping charges are for the shipping of the package only, and do not include and customs or duties that may be imposed by your countries’ customs agency.