Return Policy:

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 7 days from the date of purchase. All returns must have prior approval from Prowireusa must have an RMA issued. To obtain an RMA please contact us via email sales@prowireusa.com .Any items being returned without an RMA will be returned to sender. We have a restocking fee of 25% which applies to all items which are returned. If the original item was shipped in error the restocking fee will be waived.

Non Returnable Items:

Special ordered items are noncancelable and non-returnable.

Any item that was opened, tampered with or otherwise altered from its original condition will not be returnable.